Autonomous agents for IT & Tech
Automate provisioning and support hygiene. HachiAI agents handle service activations, ticket routing, and cybersecurity order processing.
Capabilities
Common Automated Workflows
Replace manual data entry and repetitive checks with intelligent workflows that run 24/7.
Service Activation
Automate the provisioning of new mobile/software lines by interacting with provider portals (Telus) and e-signature tools.
Asset Tracking (IMEI)
Extract device serial numbers/IMEIs from vendor invoices and update asset management databases.
Telecom Expense Management
Audit carrier bills against contract rates to identify billing errors and request waivers.
How It Works
Seamless integration into your existing stack.
Inputs
- Service Requests
- Vendor Invoices
- Support Emails
IDW
Validates eligibility, interacts with portals, matches assets.
Outputs
- Active Services
- Updated CMDB
- Audit Reports
"Our Activation agent reads orders from our portal, inputs subscriber data into Telus, sends e-contracts via Adobe Sign, and processes payment in RQ—fully autonomous."
"The AMC Extraction bot reads maintenance contracts, extracts equipment lists and service scopes, and populates our support database instantly."
Our Process
Integrations
Telus Portal, Adobe Sign, RQ, Autotask/ConnectWise
Estimated KPIs & ROI
Ready to automate your Service Provisioning?
See our logistics agents in action on your own data. Book a tailored demo with our solution architects today.